WhatsApp, managed by Meta, shared that it acted on 7.11 million accounts in September as per its recent monthly report for India, to comply with IT regulations.
In September, WhatsApp banned 7,111,000 accounts from September 1 to September 30, 2023, in India to adhere to the local IT regulations. This action was part of WhatsApp's ongoing effort to provide a safe and secure platform for its users.
Among the banned accounts, WhatsApp bans 2.57 million accounts proactively, even before any user complaints were received. This shows WhatsApp's active approach in dealing with accounts that might be involved in activities violating its terms or could potentially harm other users.
The 'user safety report' from WhatsApp gives a breakdown of user complaints and actions taken. In September, the platform got 10,442 user reports covering various categories. Out of these, 85 accounts were acted upon. This indicates that each complaint is looked into, but not all lead to actions such as a ban.
WhatsApp received six orders from the Grievance Appellate Committee in September and adhered to all of them. This shows WhatsApp’s commitment to following India’s IT regulations diligently.
'Accounts Actioned' is a term used by WhatsApp to describe instances where they took corrective measures based on the reports. This term covers actions like suspending an account or reinstating a previously banned account after a complaint.
Safety-related grievances are those related to possible abuse or harmful behaviour on WhatsApp. The report mentions that all such grievances are addressed unless they are identified as duplicates of previous complaints.
The proactive banning of 2.57 million accounts is part of WhatsApp's proactive measures to address abuse on the platform. These measures are crucial to ensure that the platform remains safe and enjoyable for all users.
WhatsApp is working actively to comply with India’s IT regulations by taking action against millions of accounts, ensuring user safety, and addressing user grievances promptly. Through its monthly reports, WhatsApp aims to maintain transparency with its user base and regulatory authorities in India.
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