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Amazon, Flipkart, Google, and Meta support enforcing IS 19000:2022 standards to ensure authentic consumer reviews, with mandatory compliance to protect against misleading reviews

E-commerce giants support government's proposal to curb fake reviews

<h2>Amazon, Flipkart, Google, and Meta support enforcing IS 19000:2022 standards to ensure authentic consumer reviews, with mandatory compliance to protect against misleading reviews</h2>

Major e-commerce companies in India, including Amazon, Flipkart, Google, and Meta, have supported the government's proposal to enforce quality norms for consumer reviews. The consumer affairs department announced this development on Wednesday after a meeting with these stakeholders. The proposal aims to implement the IS 19000:2022 standard on 'online consumer reviews'.
<h3>Fake consumer review</h3>
Representatives from these companies agreed that mandatory compliance is crucial to protect consumers from misleading reviews on shopping websites and apps. The draft order will soon be released for public consultation.
"The discussion on moving towards a Quality Control Order for IS 19000:2022 was welcomed by stakeholders, and there was a general consensus that addressing fake reviews is important for protecting consumer interests while shopping online," the department stated.
Consumer Affairs Secretary Nidhi Khare, who chaired the meeting, emphasized the significance of this standard. She pointed out that online shoppers rely heavily on reviews for products they cannot physically inspect. "The presence of fake reviews online jeopardizes the trustworthiness of platforms and can lead to wrong purchase decisions," the department's statement highlighted.
The IS 19000:2022 standard sets specific responsibilities for review authors and administrators. It mandates that review authors be identified, prohibits editing reviews to alter their message, and bans actions that prevent or discourage negative reviews.
This move follows a failed voluntary initiative to curb fake reviews effectively. The consumer affairs department reported a surge in e-commerce-related complaints, rising to 4,44,034 in 2023 from 95,270 in 2018, comprising 43% of total registered grievances.
The government had previously issued voluntary quality norms for e-tailers, which included prohibiting paid reviews and requiring disclosure of promotional content. However, these voluntary norms did not significantly reduce fake reviews.
Consumer activist Pushpa Girimji, present at the meeting, stressed the importance of enforceability. She remarked, "Enforceability of such standards will be key to checking the menace of fake reviews effectively."
The stakeholders' support marks a significant step toward ensuring the authenticity of online reviews, thereby enhancing consumer trust in e-commerce platforms.
Also watch: <a href="https://www.editorji.com/business-news/startups/zomato-may-expand-blinkit-to-give-direct-competition-to-e-commerce-giants-report-1708316661847">Zomato may expand Blinkit, to give direct competition to e-commerce giants: Report</a>

As the staffing and expenses outpaced growth, e-commerce firm eBay has planned to let go 9% of its current workforce affecting 1,000 employees and scale down on work given to outside contractors

eBay Announces Layoffs: 1,000 Jobs Cut, Contractor Work Reduced

E-commerce company eBay to cut 1,000 jobs and reduce work given to contractors

<h2>As the staffing and expenses outpaced growth, e-commerce firm eBay has planned to let go 9% of its current workforce affecting 1,000 employees and scale down on work given to outside contractors</h2>

E-commerce company eBay is planning to cut 9% of its staff, affecting 1,000 full-time employees and reduce the work given to outside contractors. As per the company, the layoff announcement comes as the staffing and expenses have outpaced growth of the company.
&ldquo;While we are making progress against our strategy, our overall headcount and expenses have outpaced the growth of our business,&rdquo; the San Jose, California-based company said Tuesday in a statement. &ldquo;To address this, we&rsquo;re implementing organizational changes that align and consolidate certain teams to improve the end-to-end experience, and better meet the needs of our customers around the world.&rdquo;
<h3>eBay Layoff</h3>
This is the second round of job reductions at eBay in one year. The firm in February 2023, announced job reductions of 4% of its employees affecting 500. The company had then cited &nbsp;a slowdown in consumer spending following the pandemic-fueled e-commerce boom.
Also Read: <a href="https://www.editorji.com/business-news/tencent-holdings-riot-games-to-layoff-11-of-its-global-staff-1706002773783">Tencent Holdings' Riot games to layoff 11% of its global staff</a>
As per Layoffs.fyi, over 60 tech companies have let go almost 11,000 employees this year so far. eBay which has been losing market share to its competitors Amazon and Walmart has been selling parts of the company.&nbsp;
As per Bloomberg, Chief Executive Officer Jamie Iannone is trying to find niches for the site, such as luxury watches and collectibles, as well as highlighting refurbished items to appeal to cost-conscious shoppers. The company had 132 million active buyers as of Sept. 30, down 3% from a year earlier.

The world's largest online retailer Amazon is now in a bitter battle with the world's largest credit card provider Visa.  Amazon has said it would stop accepting Visa credit cards in the U.K. and that it was considering ending its partnership with Visa on a co-branded card in the U.S as well. Amazon users were informed by the company saying that from Jan. 2022 “we will no longer accept Visa credit cards issued in the U.K.” due to the high fees charged to process transaction.An Amazon spokesperson said “the cost of accepting card payments continues to be an obstacle for businesses striving to provide the best prices for customers.” Visa however said it expects to resolve its disputes with Amazon. “Clearly, we’re in a challenging negotiation,” Visa CEO Al Kelly told the Financial Times (FT), the media outlet reported Saturday (Nov. 20). “What’s different here is that Amazon unfortunately decided to take the negotiation challenges that we’re having public and oddly has chosen to threaten to punish consumers.”UK is not the only place where Visa card holders are being 'punished', Amazon has already imposed a surcharge for those using Visa credit cards in Singapore and Australia.

Why has Amazon banned Visa credit cards ?

Bad news delivered for Visa credit card holders as Amazon and the card provider lock horns in a bitter battle. Amazon bans Visa card usage in  UK, raises surcharge for customers as well.

Visa ban for Amazon, why are the two fighting?

Amazon.com will stop accepting purchases made with&nbsp;Visa&nbsp;credit cards issued in the U.K. starting next year.

The world's largest online retailer Amazon is now in a bitter battle with the world's largest credit card provider Visa.&nbsp;&nbsp;Amazon has said it would stop accepting Visa credit cards in the U.K. and that it was considering ending its partnership with Visa on a co-branded card in the U.S as well.&nbsp; Amazon users were informed by the company saying that from Jan. 2022 &ldquo;we will no longer accept Visa credit cards issued in the U.K.&rdquo; due to the high fees charged to process transaction. An Amazon spokesperson said &ldquo;the cost of accepting card payments continues to be an obstacle for businesses striving to provide the best prices for customers.&rdquo;&nbsp; Visa however said it expects to resolve its disputes with Amazon. &ldquo;Clearly, we&rsquo;re in a challenging negotiation,&rdquo; Visa CEO&nbsp;Al Kelly&nbsp;told the Financial Times (FT), the media outlet reported Saturday (Nov. 20). &ldquo;What&rsquo;s different here is that Amazon unfortunately decided to take the negotiation challenges that we&rsquo;re having public and oddly has chosen to threaten to punish consumers.&rdquo; UK is not the only place where Visa card holders are being 'punished',&nbsp;Amazon has already imposed a surcharge for those using Visa credit cards in Singapore and Australia.

Walmart backed e-commerce giant Flipkart&nbsp;launched digital marketplace app Shopsy&nbsp;that aims to connect small scale business people directly with customers. This forays puts Flipkart&nbsp;in direct competition with Facebook&nbsp;backed social commerce platform&nbsp;Meesho.&nbsp;Flipkarts&nbsp;push for local digital marketplace comes at a time when e-commerce giants are facing tougher norms from the govt on 'country of origin' norms of products and also scrutiny on bias to sellers on platform.&nbsp;With Shopsy, Flipkart aims to connect over 25 million online entrepreneurs by 2023 through the digital commerce space.&nbsp;Shopsy will allow individual entrepreneurs and small businesses to share product catalogues and take orders through platforms such as WhatsApp.&nbsp;

Flipkart launches Shopsy to take on Meesho as it becomes 'vocal for local' 

Flipkart launches social commerce app&nbsp;Shopsy to take on Facebook&nbsp;backed&nbsp;Meesho as it becomes 'vocal for local'.&nbsp;

Shopsy

<ul>
<li>Flipkart&nbsp;launches social commerce app Shopsy&nbsp;</li>
<li>Shopsy&nbsp;to allow small biz to share product catalogue and take orders</li>
<li>Flipkart&nbsp;via Shopsy&nbsp;in direct competition with Meesho, Shopify</li>
<li>Flipkart&nbsp;goes 'vocal for local' as scrutiny on e-commerce giants is increasing for biased selling</li>
<li>Flipkart&nbsp;aims to connect over&nbsp;25 million businesses over 2 years via Shopsy</li>
</ul>

<h2 class="alternativeHeadline">With Shopsy, Flipkart aims to enable over 25 million local online entrepreneurs by 2023</h2>

Walmart backed e-commerce giant Flipkart&nbsp;launched digital marketplace app Shopsy&nbsp;that aims to connect small scale business people directly with customers. This foray puts Flipkart&nbsp;in direct competition with Facebook&nbsp;backed social commerce platform&nbsp;Meesho.&nbsp; Flipkart's&nbsp;push for local digital marketplace comes at a time when e-commerce giants are facing tougher norms from the govt on 'country of origin' norms of products and also scrutiny on bias to sellers on platform.&nbsp; With Shopsy, Flipkart aims to connect over 25 million online entrepreneurs by 2023 through the digital commerce space.&nbsp;Shopsy will allow individual entrepreneurs and small businesses to share product catalogues and take orders through platforms such as WhatsApp.&nbsp;

E-Commerce giants like Amazon and Walmart&nbsp;backed Flipkart&nbsp;are likely to be hit by the new e-commerce norms that will call for an end for the 'popular' flash sales and also demand for stricter compliances&nbsp;from the e-commerce platform.&nbsp;The draft regulation is likely to include mandatory appointment of a chief compliance officer, giving preference to the sale of locally produced goods, mandatory registration of e-tailers with Department for Promotion of Industry and Internal Trade (DPIIT).In an attempt to level the playing field for sellers on these foreign e-commerce platforms the new norms will insist that the sponsored listings are clearly identified and cross-selling also be disclosed.&nbsp;Commerce Ministry has sought feedback on norms by July 6 from stakeholders.&nbsp;

New e-commerce norms ban flash sales add stricter compliance, hit for Amazon & Flipkart

Level the playing field for all sellers and don't mislead the buyer. Strong message via the draft e-commerce norms to Amazon &amp; Flipkart as the govt looks to put an end to flash sales.&nbsp; #Amazon #Flipkart&nbsp;#FlashSale&nbsp;tag commerce ministry #CAIT

E-Commerce giants like Amazon and Walmart&nbsp;backed Flipkart&nbsp;are likely to be hit by the new e-commerce norms that will call for an end for the 'popular' flash sales and also demand for stricter compliances&nbsp;from the e-commerce platform.&nbsp; The draft regulation is likely to include mandatory appointment of a chief compliance officer, giving preference to the sale of locally produced goods, mandatory registration of e-tailers with Department for Promotion of Industry and Internal Trade (DPIIT). In an attempt to level the playing field for sellers on these foreign e-commerce platforms the new norms will insist that the sponsored listings are clearly identified and cross-selling also be disclosed.&nbsp; Commerce Ministry has sought feedback on norms by July 6 from stakeholders.&nbsp;

Ministry of Consumer Affairs (MCA) suggested amendments to the Consumer Protection (E-commerce) Rules, which may impact large online platforms like Flipkart and Amazon. 

Govt to tighten rules on e-commerce, impose ban on 'flash sale' 

The Ministry of Consumer Affairs (MCA) on Monday suggested amendments to the Consumer Protection (E-commerce) Rules, 2020, which may tighten the functioning of large online marketplaces in the country. The new suggested rules impose a blanket ban on &lsquo;flash sale&rsquo; of goods and services conducted by e-commerce companies in the country. The MCA defines flash sale as a sale event organised by e-commerce entities at significantly reduced prices and high discounts for a predetermined period. E-commerce firms are also expected to establish adequate redressal mechanisms and appoint a Chief Compliance Officer, the MCA proposed as a part of the new rules.
These rules would impact a large swathe of players, especially companies like Flipkart and Amazon. The Department of Consumer Affairs has&nbsp;sought feedback&nbsp;from the public on the proposed changes by July 6.&nbsp;

Centre plans to revise e-commerce regulations
Your favourite flash sales may be banned&nbsp; Proposed rules require e-commerce sits to have a compliance officer
New changes may impact big players' businesses like Flipkart and Amazon&nbsp; &nbsp;
Govt asks&nbsp;feedback&nbsp;from public on the proposed changes by July 6

The Ministry of Consumer Affairs&nbsp;on Monday suggested amendments to the Consumer Protection (E-commerce) Rules, 2020, which may tighten the functioning of large online marketplaces in the country. The new suggested rules impose a blanket ban on &lsquo;flash sale&rsquo; of goods and services conducted by e-commerce companies in the country. The MCA defines flash sale as a sale event organised by e-commerce entities at significantly reduced prices and high discounts for a predetermined period. E-commerce firms are also expected to establish adequate redressal mechanisms and appoint a Chief Compliance Officer, the MCA proposed as a part of the new rules.
These rules would impact a large swathe of players, especially companies like Flipkart and Amazon. The Department of Consumer Affairs has&nbsp;sought feedback&nbsp;from the public on the proposed changes by July 6.&nbsp;

Video streaming giant Netflix has launched an online retail store, to reportedly sell exclusive and limited edition products. 

Netflix launches online store to sell exclusive apparel & products

Video streaming giant Netflix has launched an online retail store, to reportedly sell exclusive and limited edition products.

Video streaming giant Netflix has launched an online retail store, to reportedly sell exclusive and limited edition products. Reports say the firm will sell "carefully selected, high quality apparel and lifestyle products" that are related to Netflix shows and the brand. The store, found at netflix.shop, is currently stocking streetwear and action figures based on anime series "Yasuke" and "Eden", but will soon introduce exclusive merch based on "The Witcher" and "Stranger Things".

After complains against biased vendor selection by e-tailing giant Amazon, the govt is ready with its draft e-commerce policy as per reports.&nbsp;
The latest draft states "&nbsp;E-commerce operators must ensure equal treatment of all sellers/vendors registered on their platforms and not adopt algorithms which result in prioritizing select vendors/sellers,". Reports also indicate the govt will insist on clear and transparent policies on online discounts.The policy follows reports about large e-sellers flouting norms to promote preferred vendors.&nbsp;

New e-commerce policy set to hit Amazon, Flipkart

After complains against biased vendor selection by e-tailing giant Amazon, the govt is ready with its draft e-commerce policy as per reports.&nbsp;
The latest draft states "&nbsp;E-commerce operators must ensure equal treatment of all sellers/vendors registered on their platforms and not adopt algorithms which result in prioritizing select vendors/sellers,". Reports also indicate the govt will insist on clear and transparent policies on online discounts. The policy follows reports about large e-sellers flouting norms to promote preferred vendors.&nbsp;

After complains against biased vendor selection by e-tailing giant Amazon, the govt is ready with its draft e-commerce policy as per reports.&nbsp;
The latest draft states "&nbsp;E-commerce operators must ensure equal treatment of all sellers/vendors registered on their platforms and not adopt algorithms which result in prioritizing select vendors/sellers,". Reports also indicate the govt will insist on clear and transparent policies on online discounts.
The policy follows reports about large e-sellers flouting norms to promote preferred vendors.&nbsp;

After complains against biased vendor selection by e-tailing giant Amazon, the govt is ready with its draft e-commerce policy as per reports.&nbsp;
The latest draft states "&nbsp;E-commerce operators must ensure equal treatment of all sellers/vendors registered on their platforms and not adopt algorithms which result in prioritizing select vendors/sellers,". Reports also indicate the govt will insist on clear and transparent policies on online discounts. The policy follows reports about large e-sellers flouting norms to promote preferred vendors.&nbsp;

The Indian workforce can expect an average of 7.7% increment in 2021 as per the Aon India Salary Increase Survey . This marks a rise from 6.4% last year but ex 2020 it is still the lowest salary increase since post financial crisis in 2009. (can we use the graph they have in their presentation on page 3). The rise in salaries is in co-relation with the fact the Indian economy is expected to get back on the growth track in the current year. GDP numbers due on Friday should indicate that India has exited the recession.
No surprises that e-commerce and VC backed companies are likely to see salary hikes above the national average at 10.1% . Tech companies follow in close with an expectation of 9.7% hike. It will remain a struggle for those in Hospitality sector with a projected 5.5% rise as the industry continues to limp back into shape.
Aon survey also indicates that average variable pay&nbsp; as a percentage the fixed pay will come down across sectors led by financial institutions.
With 88% companies surveyed intending to give salary increases in 2021, as compared to 75% companies in 2020 the economic indicators are seemingly on the mend. Infant at 7.7% the pay hike will be better than most major economies, including Japan, the US, China, Singapore, Germany and the UK, where the average salary growth will be between 3.1% and 5.5%. (Last can also use a graphic with flags and % of hike anticipated from the presentation)

Expect a 7.7% pay hike in 2021: Aon survey

The Indian workforce can expect an average of 7.7% increment in 2021 as per the Aon India Salary Increase Survey . This marks a rise from 6.4% last year but ex 2020 it is still the lowest salary increase since post financial crisis in 2009. (can we use the graph they have in their presentation on page 3). The rise in salaries is in co-relation with the fact the Indian economy is expected to get back on the growth track in the current year. GDP numbers due on Friday should indicate that India has exited the recession.
 No surprises that e-commerce and VC backed companies are likely to see salary hikes above the national average at 10.1% . Tech companies follow in close with an expectation of 9.7% hike. It will remain a struggle for those in Hospitality sector with a projected 5.5% rise as the industry continues to limp back into shape.
 Aon survey also indicates that average variable pay&nbsp; as a percentage the fixed pay will come down across sectors led by financial institutions.
 With 88% companies surveyed intending to give salary increases in 2021, as compared to 75% companies in 2020 the economic indicators are seemingly on the mend. Infant at 7.7% the pay hike will be better than most major economies, including Japan, the US, China, Singapore, Germany and the UK, where the average salary growth will be between 3.1% and 5.5%. (Last can also use a graphic with flags and % of hike anticipated from the presentation)

The Indian workforce can expect an average of 7.7% increment in 2021 as per the Aon India Salary Increase Survey . This marks a rise from 6.4% last year but ex 2020 it is still the lowest salary increase since post financial crisis in 2009. (can we use the graph they have in their presentation on page 3). The rise in salaries is in co-relation with the fact the Indian economy is expected to get back on the growth track in the current year. GDP numbers due on Friday should indicate that India has exited the recession.
 No surprises that e-commerce and VC backed companies are likely to see salary hikes above the national average at 10.1% . Tech companies follow in close with an expectation of 9.7% hike. It will remain a struggle for those in Hospitality sector with a projected 5.5% rise as the industry continues to limp back into shape.
 Aon survey also indicates that average variable pay&nbsp; as a percentage the fixed pay will come down across sectors led by financial institutions.
 With 88% companies surveyed intending to give salary increases in 2021, as compared to 75% companies in 2020 the economic indicators are seemingly on the mend. Infact at 7.7% the pay hike will be better than most major economies, including Japan, the US, China, Singapore, Germany and the UK, where the average salary growth will be between 3.1% and 5.5%. (Last can also use a graphic with flags and % of hike anticipated from the presentation)

The Indian workforce can expect an average of 7.7% increment in 2021 as per the Aon India Salary Increase Survey . This marks a rise from 6.4% last year but ex 2020 it is still the lowest salary increase since post financial crisis in 2009. (can we use the graph they have in their presentation on page 3). The rise in salaries is in co-relation with the fact the Indian economy is expected to get back on the growth track in the current year. GDP numbers due on Friday should indicate that India has exited the recession.
 No surprises that e-commerce and VC backed companies are likely to see salary hikes above the national average at 10.1% . Tech companies follow in close with an expectation of 9.7% hike. It will remain a struggle for those in Hospitality sector with a projected 5.5% rise as the industry continues to limp back into shape.
 Aon survey also indicates that average variable pay&nbsp; as a percentage the fixed pay will come down across sectors led by financial institutions.
 With 88% companies surveyed intending to give salary increases in 2021, as compared to 75% companies in 2020 the economic indicators are seemingly on the mend. Infant at 7.7% the pay hike will be better than most major economies, including Japan, the US, China, Singapore, Germany and the UK, where the average salary growth will be between 3.1% and 5.5%. (Last can also use a graphic with flags and % of hike anticipated from the presentation)

The election season is upon us, and Indians are proving that they don't stay behind when it comes to celebrating. Enterprising this opportunity, e-commerce brands are making the most of this election season by coming up with funky merchandise to promote your favourite political party:

1. Modi fans have a plethora of tee-shirts to choose from that coming with bragging rights.

2. AAP's supporters can choose from a range of slogan tee shirts, caps and even watches.

3. Those backing Congress can take a pick from scarves, fashionable tee-shirts and even mugs.

The election season is upon us, and Indians are proving that they don't stay behind when it comes to celebrating. Enterprising this opportunity, e-commerce brands are making the most of this election season by coming up with funky merchandise to promote your favourite political party:

1. Modi fans have a plethora of tee-shirts to choose from that coming with bragging rights.

2. AAP's supporters can choose from a range of slogan tee shirts, caps and even watches.

3. Those backing Congress can take a pick from scarves, fashionable tee-shirts and even mugs.

20th March is celebrated as World Happiness Day, and it's remarkable to know the lengths to which people go to make themselves happy. A Chinese community is enabling people to 'buy happiness' online. Formed by common people, the "praise groups", known as kua kua groups, are for those who wish to receive compliments or want to be paid for giving one. The groups are particularly popular among college students who are seeking flattery or affirmation and is the latest fad on apps such as WeChat and QQ. Netizens can purchase a compliment for as low as $1!

20th March is celebrated as World Happiness Day, and it's remarkable to know the lengths to which people go to make themselves happy. A Chinese community is enabling people to 'buy happiness' online. Formed by common people, the "praise groups", known as kua kua groups, are for those who wish to receive compliments or want to be paid for giving one. The groups are particularly popular among college students who are seeking flattery or affirmation and is the latest fad on apps such as WeChat and QQ. Netizens can purchase a compliment for as low as $1!

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